Get in Touch with Our Team
Have a question, correction, or route request? Our editorial team personally reads and responds to every message.
📧 Average response time: 1–2 business days
📌 Before You Write
We’re an editorial site, not a transport operator. Guatemala Transport Service researches and publishes independent route guides — we don’t sell tickets, operate buses, or manage bookings. For ticket changes, cancellations, or same-day schedule confirmations, please contact your operator directly.
Prices and schedules change. We timestamp every fact-check, but Guatemala’s transport network shifts seasonally. If you spot newer information, send it our way — we’ll verify and update the guide within 48 hours.
How to Reach Us
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General Inquiries
Questions about routes, travel advice, or our guides.
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Corrections & Updates
Spotted an outdated fare, schedule, or pickup point? Let us know.
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Media & Partnerships
Press inquiries, data quotes, or ethical affiliate partnerships.
We’ll use your email to reply only. We never share your contact information. See our Privacy Policy.
🗺️ Request a Route
Can’t find the route you need? We prioritize new guides based on traveler requests. Tell us:
- Start and destination — cities, towns, or border crossings
- Travel month — so we can check seasonal availability
- Preferred modes — shuttle, bus, boat, flight, or private transfer
Email your request to support@guatemalatransportservice.com and we’ll add it to our editorial queue. We’ll email you when the guide goes live.
📝 Submitting a Correction
Accuracy is our top editorial priority. Every guide is fact-checked and timestamped, but Guatemala’s transport network changes frequently. If you spot something outdated, please include:
Which guide — the URL or route name
What changed — old info vs. new info
Your source — operator link, photo, or receipt
Time-sensitive corrections (safety issues, route cancellations) are prioritized and typically updated within 24 hours.
👥 Who Reads Your Message
Your email goes directly to our editorial team — the same people who research, write, and fact-check every guide on this site.
Tim Kröger
Founder & Lead Route Analyst
AnaMarija Mishachkovska
Transportation Research Specialist
Jean Nájera
Transportation Industry Expert
Booking Disclaimer
Guatemala Transport Service is an independent editorial resource. We do not operate shuttles, buses, boats, or flights and cannot modify or refund tickets. Our guides contain affiliate links to trusted booking platforms — when you book through these links, we may earn a small commission at no extra cost to you. Always confirm schedules and terms on the operator’s website before purchase.